Privacy Policy
Last updated: September 2026
This Privacy Policy explains how Recalibrated Bodies ("we", "us", "our") collects, uses and protects your personal data when you visit our website, enquire about a programme, or work with us.Recalibrated Bodies is operated by Recalibrated Bodies Limited, a company registered in Malta. We handle your data in line with the EU General Data Protection Regulation (GDPR).
Who we are and how to reach us
Recalibrated Bodies provides education-led coaching for mothers through pregnancy, postpartum and beyond. We are the data controller for the personal data described in this policy.
- Data controller
- Recalibrated Bodies Limited
- Company number
- C 97457
- Registered address
- 34 Triq Wied Ghomor, San Giljan, STJ 2043, Malta
- VAT number
- MT27853007
- info@recalibratedbodies.com
We are not required to appoint a Data Protection Officer. Data protection enquiries are handled by our team at the email address above.
The information we collect
- Information you give us: your name and email address when you complete our "Find your path" enquiry or join our newsletter, together with the answers you give in that tool, which describe your stage of motherhood and what you want help with.
- Health-related information: if you tell us about your pregnancy, your recovery after birth, or a condition such as diastasis recti, that is data concerning health and is treated as a special category under GDPR. We collect it only when you choose to share it, and we rely on your explicit consent to process it.
- Information about your visit: your IP address, device and browser type, the pages you view and how you move through the site. This is gathered through cookies and similar technologies, and only the essential parts of it are collected before you give consent. See ourCookie Policy.
- Testimonials and photographs: where you have agreed to share your story, the words and images you have given us permission to publish.
How we use your information
- To answer your enquiry and recommend the programme that suits your stage.
- To deliver our coaching, guides and resources, and to keep you safe while doing so.
- To send you our newsletter and related updates, where you have asked us to.
- To measure how the website performs and improve it.
- To meet our legal, tax, insurance and regulatory obligations.
We do not use your data to make automated decisions about you, and we do not profile you in any way that has a legal effect on you.
Our legal basis for processing
Under GDPR we rely on the following legal bases:
- Consent: for marketing emails, our newsletter, non-essential cookies, publishing your testimonial, and any health information you choose to share. You can withdraw consent at any time, and withdrawing it does not affect processing that already happened.
- Contract: where we need your data to provide a programme you have signed up for.
- Legitimate interests: to reply to an enquiry you have made and to keep our website secure. We have considered your rights and expectations in relying on this basis.
- Legal obligation: to keep the financial and insurance records the law requires us to keep.
Who we share it with
We do not sell your personal data and we do not share it for anyone else's marketing. We share it only with the service providers below, who process it on our behalf under a written data processing agreement. Where a provider is outside the European Economic Area, we rely on the safeguard shown.
| Provider | What they do for us | Where | Safeguard |
|---|---|---|---|
| HighLevel (LeadConnector) | Customer relationship management and email delivery for enquiries and the newsletter | United States | Standard Contractual Clauses |
| Google Analytics 4 | Website analytics, loaded only after you accept non-essential cookies | Ireland and the United States | Standard Contractual Clauses and EU/US Data Privacy Framework |
| Meta Platforms Ireland | Advertising measurement, loaded only after you accept non-essential cookies | Ireland, with transfers to the United States | Standard Contractual Clauses and EU/US Data Privacy Framework |
| Vercel | Website hosting and delivery, including server access logs | United States | Standard Contractual Clauses |
We may also disclose data where we are required to by law, or to our professional advisers where necessary to protect our legal position.
How long we keep it
| What | How long |
|---|---|
| Enquiry details from the "Find your path" tool | 24 months from your last contact with us, then deleted |
| Newsletter subscriber details | Until you unsubscribe, then deleted within 30 days |
| Client records for people who join a programme | 7 years after the coaching relationship ends, to meet tax and insurance obligations |
| Testimonials, photographs and case studies | Until you withdraw consent, after which we remove them from the website |
| Website analytics data | 14 months, the retention period set in Google Analytics |
| Server access logs | 30 days |
When data is no longer needed for the purpose it was collected for, we delete or anonymise it.
How we keep it safe
Our website is served over an encrypted connection. Access to enquiry and client records is limited to the people who need it, protected by individual accounts and multi-factor authentication where the provider supports it. We review who has access when someone joins or leaves.
Your rights
Under GDPR you have the right to:
- Be told what personal data we hold about you, and get a copy of it.
- Have inaccurate data corrected.
- Have your data erased, often called the right to be forgotten.
- Restrict or object to how we use your data.
- Receive your data in a portable, machine-readable format.
- Withdraw consent at any time, including consent to publish your testimonial or photograph.
To exercise any of these rights, email info@recalibratedbodies.com with "Data request" in the subject line. We will confirm we have received it and respond within one month. If your request is complex we may extend that by a further two months, and we will tell you if we do. There is no charge. We may ask you to confirm your identity before we act, so that we do not disclose your data to someone else.
If you are unhappy with how we have handled your data you can complain to Malta's Information and Data Protection Commissioner at idpc.org.mt, which is our lead authority because that is where we are established. You can also complain to the data protection authority in your own country, for example the Data Protection Commission in Ireland. We would rather you came to us first so we can put it right.
Cookies and similar technologies
Our website uses cookies and browser storage. For a full list of what we set, what each item does, and how to change your choice, see our Cookie Policy.
Children
Our services and website are intended for adults. We do not knowingly collect data from anyone under 16. If you believe a child has given us their data, contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. Any change will be posted on this page with a revised "last updated" date. If a change materially affects how we use data you have already given us, we will tell you directly.
Contact us
For any privacy question or request, email info@recalibratedbodies.com.